The global standard for structured incident response. Build playbooks, contain breaches, preserve evidence, and lead the room when a real incident hits your organisation in Malaysia.
⏱Duration: 3 days / 24 hrs
💻Format: Instructor-Led + IR Sims
🌐Delivery: On-site · Virtual · Hybrid
✅Pass rate: 93%
📅Next intake: 20 June 2026
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IR methodology
NIST 800-61, SANS PICERL, EC-Council process — one unified IR loop
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Containment + eradication
Network and host isolation, evidence preservation, service recovery order
E|CIH (Certified Incident Handler) is EC-Council's dedicated incident-response certification. It sits between the offensive world of CEH and the forensic depth of CHFI — and answers the question every CISO asks: 'When something bad happens, who in the room actually knows the process?'
At Nexperts, E|CIH is delivered with Malaysian context: BNM RMiT-style expectations, MyCERT reporting patterns, and the reality of lean IT teams in GLCs, banks and mid-market enterprises. You will run at least three full tabletops and one full live-lab chain from triage to recovery.
The difference between a security team and a security culture is how calmly you execute on the worst day. E|CIH is the cert that says you can run the room — not just read the runbook.
The 2024+ exam refresh emphasises cloud IR (Azure, AWS, M365), phishing-to-ransomware chains, and third-party / supply-chain incident handling. We cover all three with hands-on scenarios.
Who should take this course
🚨
SOC leads & L2/L3 analysts
You triage alerts daily. E|CIH makes you the person who drives the full incident from first phone call to closure report.
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IT managers in regulated sectors
You may not be hands-on in memory — but you own the comms, the clock and the regulator interface.
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GRC and risk teams
You need the language and sequence to pressure-test playbooks and insurance coverage.
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MSSP / consulting IR
The EC-Council badge is instantly recognised in RFPs across ASEAN.
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CEH or CHFI alumni
E|CIH closes the 'response' side of the triangle: offence, forensics, response.
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Career switchers from IT ops
The fastest 'serious' cert on the path from general IT to security operations.
Prerequisites
✓ CEH, CHFI, Security+ or 2+ years in security / network operations (recommended)
✓ Comfort with Windows and Linux command line at a working level
✓ Basic understanding of networking and logging (firewall, AV, EDR, SIEM concepts)
→ No formal prerequisite for the exam, but the course moves fast. If you are brand new to security, start with Security+ or CEH first.
Course Curriculum
12 modules. From triage to recovery.
E|CIH follows the full incident lifecycle. You will work from first detection through evidence handling, containment, eradication, recovery, and post-incident review — with EC-Council exam blueprints mapped end to end.
IR Simulations
6 live sprints. Realistic APAC scenarios.
Each lab is a decision-path exercise: you are given partial information, a ticking clock, and a management audience. The goal is correct sequence and defensible choices — not perfect tools.
01
Phish to creds to RDP
Triage a phishing case that became domain admin.
Triage
02
Ransomware in retail
Decide payment vs recovery with backup reality.
Ransomware
03
Cloud account takeover
Azure AD session theft — revoke, investigate, restore.
Cloud
04
Supplier breach notification
Third-party SaaS breach affecting customer data.
GRC
05
Executive comms drill
10-minute board briefing with incomplete facts.
Comms
06
Full-cycle mock
From alert to closure report in one day.
Capstone
+ EC-Council CyberQ labs access during course window.
Exam Information
212-89. Incident handling depth.
EC-Council E|CIH exam 212-89 is a 3-hour, 100-question multiple-choice exam. Questions blend process, law, technology and scenario judgement — the same mix you will see in a real war room.
E|CIH 212-89 Exam
Questions100 multiple choice
Duration3 hours
Passing score70% (as published by EC-Council)
FormatPearson VUE / EC-Council online proctoring
Validity3 years (ECE requirements apply)
Industry avg pass rate~64% first attempt (global)
Nexperts pass rate93% first attempt
Career & recognition
IR / SOC career pathTier-2 to IR lead, CSIRT, consulting response
Malaysian demandBanks, telcos, GLCs, large retail, healthcare
Stacks withCEH → E|CIH → CHFI or GCIH study path
VoucherEC-Council exam voucher available as add-on
Our 3-Mock & Tabletop Path
01
Process mock
End of day 1. 50-question process drill.
02
Scenario mock
End of day 2. 75-question mixed scenario set.
03
Full exam sim
Day 3 morning. 100-question timed simulation.
0%
Pass Rate
93% of our E|CIH candidates pass on first attempt.
Global first-attempt pass rates for E|CIH sit in the mid-60% range. Our 93% comes from APAC-style tabletops, Malaysian regulatory context, and a hard gate: we do not book your exam until you clear the day-3 full simulation at 80%+.
APAC playbooks93% first attemptMyCERT contextTabletop hoursVoucher add-on
Why our pass rate is 93%
Self-study average: high fail rate on process
Many candidates know tools but miss the order of operations and legal questions.
Nexperts: 93%
We over-index on sequence, comms, and law. The exam rewards discipline, not trivia.
Your IR journey
E|CIH sits between offence and forensics.
Pair E|CIH with CEH for the full attack-to-response story, with CHFI if you need court-grade forensics, or with Azure/AWS security certs if your incidents live in cloud.
Before this
CEH or SOC experience
Strongly recommended so day 1 is not overwhelming.
