Microsoft AuthorisedAssociate2026 ObjectivesTop Collab Cert in MY
MS-700 Teams Administrator Associate
Plan, configure and manage Microsoft Teams — voice, meetings, governance, security and devices — mapped to MS-700. The most-hired-for collaboration cert in MY enterprises.
Voice routing, calling plans, Direct Routing, Operator Connect
📹
Meetings & events
Live Events, Town Halls, Premium meetings, recording governance
🔐
Security & compliance
DLP, sensitivity labels, retention, eDiscovery, Defender for Teams
What this course is
Where Teams stops being just chat.
MS-700 is Microsoft's Teams Administrator Associate credential. It validates that you can plan, deploy and govern Microsoft Teams at enterprise scale — voice, meetings, devices, governance, security and compliance.
At Nexperts, MS-700 is delivered on a real M365 + Teams tenant. By day 3 you've configured policies for messaging, meetings and apps; deployed Teams Phone with both Calling Plan and Direct Routing options; configured DLP + sensitivity labels for Teams; and built a Live Event for 1,000 attendees.
MS-700 is the cert that filters Teams admins from people who 'use Teams'. Every MY enterprise running M365 needs at least one MS-700 holder — it's the most undervalued admin cert in the M365 family.
The 2026 MS-700 update sharpened the focus on Teams Premium, Teams Phone Mobile, Operator Connect, Town Halls and the new Defender for Teams. We cover all four with hands-on labs.
Who should take this course
📱
M365 administrators
Already running tenant admin. MS-700 is the formal Teams credential.
👨💻
Modern workplace consultants
Selling and delivering Teams to MY customers. MS-700 raises credibility.
📞
Voice / UC engineers
Coming from Cisco / Avaya. MS-700 is the Teams Phone bridge.
🌟
MS-102 / MD-102 holders
Natural progression. Add Teams depth to your M365 base.
💼
Collaboration leads
Owning Teams strategy. MS-700 raises technical credibility.
🔐
Compliance officers
From DLP / records perspective. MS-700 covers Teams DLP and retention.
Prerequisites
✓ Working knowledge of Microsoft 365 administration
✓ Comfortable with Teams Admin Center and PowerShell
✓ Basic understanding of voice / SIP concepts (helpful for Teams Phone)
✓ Familiarity with Microsoft Purview compliance basics
→ No M365 admin experience? Ask about our MS-900 → MS-700 bundle.
Course Curriculum
Five domains. One Teams operator's toolkit.
MS-700 is structured into Plan & Configure Teams, Manage Teams & App Policies, Manage Meetings & Events, Configure Teams Phone, and Monitor & Troubleshoot. We deliver in operate-the-tenant order.
Hands-On Teams Sandbox
9 builds. Real M365 + Teams.
Every learner gets an M365 + Teams sandbox tenant with simulated phone numbers and Direct Routing SBC. By day 3 you've operated a real Teams tenant.
01
Tenant Bootstrap
Bootstrap a Teams tenant with templates + sensitivity labels for 4 personas.
Setup
02
Network Advisor
Run network advisor + configure QoS for WFH and office paths.
Network
03
Meeting Policies
Configure meeting policies for 4 personas + live event policy.
Meetings
04
Live Event Build
Build a 1,000-attendee Live Event. Validate attendee report and recording.
Event
05
Teams Phone Provision
Provision Teams Phone for 50 users via Direct Routing + SBC simulation.
Voice
06
Auto Attendant
Build a 3-tier auto attendant with after-hours and holiday routing.
Voice
07
DLP for Teams
Configure DLP + sensitivity labels for Teams. Validate detection.
Compliance
08
Defender for Teams
Enable Defender for Teams. Validate phishing-link rendering.
Security
09
CQD Investigation
Investigate a seeded call-quality incident via Call Quality Dashboard.
Ops
+ 12 micro-tasks across Teams Admin Center, PowerShell and Graph PowerShell SDK.
Exam Information
One exam. Mostly scenarios + recall.
MS-700 is 40–60 questions over 100 minutes. The exam blends scenario items (which policy do you apply?) with admin-recall items. Most candidates pass on first attempt with our programme.
Microsoft MS-700 Exam
Questions40 – 60 (scenario + MCQ)
Duration100 minutes
Passing score700 / 1000
FormatPearson VUE / Online proctored
Validity1 year + free annual renewal assessment
Industry avg pass rate~74% first attempt
Nexperts pass rate94% first attempt
Teams Phone Drill
Drill length2-hour structured drill
FormatWhiteboard + portal — you decide, peers challenge
Items practised12 phone-routing scenarios
Common gotchasCalling Plans vs DR vs Operator Connect
StrategyRead country first, technology second
OutcomePhone-question uplift +18%
WalkthroughPast scenario archive provided
Our Dual-Mock Programme
01
Diagnostic Mock
End of day 1. Sets the baseline. Average 68%.
02
Final Clearance
End of day 3. Full timed simulation. 85%+ before we book. Average 88%.
03
Quick-Recall Round
Optional 30-minute flash quiz before the exam. Confidence builder.
0%
Pass Rate
94% of our MS-700 candidates pass on first attempt.
The Microsoft global first-attempt rate for MS-700 sits around 74%. We hit 94% by spending 60% of class time on a real tenant and gating booking on a clearance mock.
Real Teams tenantPhone routing drill94% first attemptFree retake voucherDirect Routing playbook
Why our pass rate is 94%
Industry average: ~74%
Most candidates know the Teams admin centre but freeze on Teams Phone scenarios. Direct Routing vs Operator Connect vs Calling Plan is genuinely confusing without a reference framework.
Nexperts: 94%
We deploy real Teams Phone on the sandbox. We drill phone-routing decisions on the whiteboard. We gate booking on a clearance mock.
Your Modern Workplace Path
MS-700 pairs with MS-102 and MD-102.
MS-700 stacks naturally with MS-102 (M365 Administrator) for tenant-level breadth or AZ-140 (Virtual Desktop) for the modern-workplace combo.
Before this
No required prereq
Helpful: 1–2 years M365 admin experience, MS-900 conceptual base.
Expected salary range after MS-700: RM 7,000 – RM 11,500/month for Teams admin / collaboration engineer roles in MY MNCs.
Student Reviews
What our MS-700 engineers say.
4.8
★★★★★
98 reviews
5★
87%
4★
11%
3★
2%
★★★★★
"Live Event lab is exactly what's being asked for in production. Built a 2,500-attendee Town Hall the week after using these patterns."
NA
Nadiah Aziz
M365 Administrator · Maybank
✓ Passed first attempt
★★★★
"Teams Phone with Direct Routing was the highlight. Coming from a Cisco background, the bridge made everything click. Cleared the cert in 1 week after class."
TS
Tan Sue Ling
UC Engineer · NTT MY
✓ Passed first attempt
★★★★★
"CQD investigation lab is genuinely the most useful single drill. We're now using CQD for every quarterly review at our company."
BR
Bharath Ramachandran
IT Lead · KPMG MY
✓ Passed first attempt
★★★★
"Best Microsoft cert prep I've taken. Mock-3 was harder than the real exam. Walked into the exam confident."
NN
Norhanis Najib
Modern Workplace Consultant · Sime Darby
✓ Passed first attempt
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